Contact information

Choose the route that matches your question. Sending one complete message to the correct inbox helps separate order and account support from paid-content guidance, general business matters and affiliate support.

Account: https://account.jackrighteous.com
Customer FAQ: https://jackrighteous.com/pages/faq
Member Access Hub: https://jackrighteous.com/pages/member-access-hub

Orders, Billing, Subscriptions and Account Access

Email support@jackrighteous.com for:

  • Order or checkout problems

  • Prices or billing options that do not match the product page

  • Subscription charges, failed payments, cancellations or renewals

  • Refund-status or duplicate-purchase questions

  • Missing delivery emails or download links

  • Customer-account login or purchase-access problems

Member Training, Resources and Content Navigation

Email members@jackrighteous.com after purchasing for:

  • Help finding eligible training, tools or resources

  • Guidance using the Member Access Hub

  • Unavailable paid-content links or eligible resources

  • Questions about material included with your purchase

Use support@jackrighteous.com instead when the issue concerns an order, charge, subscription record, cancellation, account login or delivery transaction.

General, Pre-Purchase, Business and Rights Inquiries

Email info@jackrighteous.com for:

  • General questions not connected to an existing order or paid account

  • Pre-purchase questions not answered by the product page or FAQ

  • Business, partnership, media or speaking inquiries

  • Commercial-use, licensing or rights questions

  • Privacy, legal, accessibility or company-contact matters

Affiliate Applications, Tracking and Commissions

Email affiliates@jackrighteous.com for:

  • Affiliate-program applications and eligibility

  • Account or referral-link problems

  • Tracking and attribution questions

  • Commissions and payments

  • Affiliate promotional-policy clarification

Important Address Boundary

sales@jackrighteous.com is not a public customer-support address. It is reserved for system or administrative notifications.

What to Include

Use a clear subject line. For purchase-related requests, include:

  • Your order number

  • The product title

  • The email address used at checkout

  • A screenshot or exact error message when relevant

Do not email passwords, verification codes, complete payment-card numbers or unnecessary sensitive identity documents.

Support Availability

No public phone or live-chat support route is currently listed. No fixed response time is guaranteed. Sending one complete message to the correct inbox helps the request be reviewed efficiently.

Related Policies

Purchase Options and Cancellation:
https://jackrighteous.com/policies/subscription-policy

Refund Policy:
https://jackrighteous.com/policies/refund-policy

Privacy Policy:
https://jackrighteous.com/policies/privacy-policy

Terms of Service:
https://jackrighteous.com/policies/terms-of-service

The applicable product page, selected Shopify checkout option, order confirmation and current published policies control when wording differs. This page provides practical contact guidance and is not legal advice.